Frequently Asked Questions
Below are some of the more common questions we get from guests. Please contact us if you have further questions.
How far are you from San Ignacio?
5 minutes! We are a 5-minute cab ride, or a 20-minute walk from the popular twin cities Santa Elena & San Ignacio. The road is new and excellent.
Do you have A/C in every unit?
Yes. Most of the cottages have the kitchen on the screened porch which is natural air. Many people do not use a/c in Belize during the winter months. All of our apartments are designed for natural air.
Why stay at the Maya Mountain Lodge in its Apartments?
We have our good reputation always at stake and are motivated to take care of you... our guest.
I want to eat Belizean Foods. Is that easy to achieve and safe?
Yes, in fact, most food is Belizean as foreign food or themed restaurants are rare in Belize. The exception to this rule is that the Chinese, who live in Belize, have Chinese restaurants throughout Belize. Both our staff and your fellow travelers are a great source of information on who has the best of each specialty.
What do I bring?
A spirit of adventure and curiosity. See our packing list for a detailed list.
What should I wear on my trip?
You should come prepared to relax. Belize doesn't cater much to fancy dress and coats and ties are out of fashion. You are welcome to wear shorts to dinner, although some people choose to dress casually. If you decide go out dancing then stylish clothes are often worn.
Can I use US $?
Yes US cash is accepted almost everywhere (paper not coins).
Can I use an ATM in Belize to get cash?
Yes. Most banks in San Ignacio have an ATM kiosk. If you need more than the existing limit you can go into any bank and pay $10 to make a larger withdrawal from your credit card.
Can my credit cards work in Belize?
Yes. It is advisable to go online before traveling and add Belize to your travel itinerary so that your bank's security protection will not block your use.
Can I use personal checks?
No.
What credit cards does MML take?
MasterCard and Visa.
Do I need a visa to go to Tikal in Guatemala?
Most of our guests (including USA, Canada,Australia and EU countries) do not need visas. A list is listed below of those who are exempt. The list is subject to change so ALWAYS look it up.
How big (and deep) is the pool?
28' diameter by 3.5 feet deep. There is no lifeguard. Please help us keep the child-resistant gate latched.
How many beds are in a room?
It varies. Check this website under accommodations for details.
Are there any wheel chair/ handicapped accessible accommodations?
Yes we have 1 cottage which is wheelchair accessible. Also, the commons room is accessible. Sidewalks allow access to most areas of the gardens as well.
Do you have WIFI?
Yes! We recently got a fiber-optic feed into the office thus assuring us the best reliability. We distribute WiFi throughout the lodge wirelessly.
Can I get my email and use the internet while at the lodge?
Yes, we have FREE wireless availability throughout the lodge.
Is there a telephone?
No there is not a telephone in the apartments. We recommend upgrading to roaming on your cell phone before traveling, purchase a local chip, or a cheap phone at the airport kiosk.
Is there TV in the apartments?
We do not have TV's at Maya Mountain. Guest often watch Netflix, Amazon Prime, or other online content.
Eco-Friendly Tourism
Eco-friendly tourism at the Maya Mountain Lodge in San Ignacio, Belize strives to provide a model for the community. We focus on how people and communities can live in balance ecologically with the vibrant rain-forest that surrounds us. The principles of permaculture are our guideline as we strive for a sustainable relationship with our planet.