Maya Mountain Lodge STRONGLY encourages the purchase of Travel Insurance to cover against cancellation, as we are unable to refund payments for reservations cancelled after fee cancellation dates.

All Bookings require a 50% deposit to confirm your reservation.

– Bookings that are made based on check-in date January 2 nd /2023 to April 30 th /2023 fall under this Cancellation Policy: Cancellations made 14 days or more before your arrival date will be fully refunded.  Cancellations made less than 14 days prior to arrival are non-refundable. – No shows and cancellations for circumstances out of the lodge’s control (i.e., cancelled flights, weather, etc.) less than 14 days prior to arrival cannot be refunded.

– Bookings that are made based on check-in date May 1 st /2023 to November 20 th /2023 fall under this Cancellation Policy: Cancellations made 7 days or more before your arrival date will be fully refunded. Cancellations made less than 7 days prior to arrival are non-refundable. – No shows and cancellations for circumstances out of the lodge’s control (i.e., cancelled flights, weather, etc.) less than 7 days prior to arrival cannot be refunded.

– Bookings that are made based on check-in dates November 21 st / 2023 to January 2 nd /2024 fall under this Cancellation Policy: Cancellations made 30 days or more before your arrival date will be fully refunded. – Cancellations made less than 30 days prior to arrival are non-refundable. – No shows and cancellations for circumstances out of the lodge’s control (i.e., cancelled flights, weather, etc.) less than 30 days prior to arrival cannot be refunded.

– All Group Bookings: requires 25% deposit of the total room’s amount to confirm reservation, the balance is due 59 days before arrival.

– Group Cancellations made 60 days or more from your arrival date will be fully refunded.

-Group Cancellation made less than 59 days prior to arrival are non-refundable.

– Know that all charges will be made in Belize Dollars at the prevailing exchange rate, which is currently 2 BZD for 1 USD, please note that this can change. Your bank or Credit Card Company may apply additional fees for facilitating a foreign transaction.

-Check-In: 2:00 PM / Check-Out: 11:00 AM