Maya Mountain Lodge Discounts, Cancellations and Payment Policies.

Discounts

– There is a 10% discount for all direct booking. A deposit of 50% is due at time of booking, with the balance due according to the effective final free cancellation date.

– There is a 20% Non-refundable/rebookable discount option for all direct bookings. This choice does offer a rebook option for up to August 15, 2024. A $50 administration fee will be applied for rebooking. Payment in full is required at time of booking.

Let us know which discount option you would like to take.

Cancellation Policy

(No shows and cancellations for circumstances out of the lodge’s control such as canceled flights and weather are not refundable.)

Maya Mountain Lodge STRONGLY encourages the purchase of Travel Insurance to cover against cancellation, as we are unable to refund payments for reservations canceled after free cancellation dates.

– Bookings that are made base on check-in date May 1 st /2023 to November 20th /2023 fall under our 7 days cancellation policy. Cancellations made 7 days or more before your arrival date will be fully refunded. Cancellations made less than 7 days prior to arrivals are non-refundable.

– Bookings that are made based on check-in dates Nov. 21st / 2023 to January 2nd/2024 fall under our 60 days cancellation policy: Cancellations made 60 days or more before your arrival date will be fully refunded. Cancellations made less than 60 days prior to arrival are non-refundable.

-Bookings that are made base on check-in date January 3rd/2024 to April 30th/2024 fall under our 14 days cancellation policy: Cancellations made 14 days or more before your arrival date will be fully refunded. Cancellations made less than 14 days prior to arrivals are non-refundable.

-Bookings that are made base on check-in date May 1 st /2024 to November 20th /2024 fall under our 7 days cancellation policy: Cancellations made 7 days or more before your arrival date will be fully refunded. Cancellations made less than 7 days prior to arrivals are non-refundable.

-Bookings that are made base on check-in dates Nov. 21 st / 2024 to January 2nd /2025 fall under our 60 days cancellation policy: Cancellations made 60 days or more before your arrival date will be fully refunded. Cancellations made less than 60 days prior to arrival are non-refundable.

-Bookings that are made base on check-in date January 3rd/2025 to April 30th/2025 fall under our 14 days cancellation policy: Cancellations made 14 days or more before your arrival date will be fully refunded. Cancellations made less than 14 days prior to arrivals are non-refundable.

All Group Bookings

(5+ units for 3+ days) We required a 25% deposit, of the total room amount to confirm reservation, the balance is due 59 days before arrival.

Group cancellations made 60 days or more from your arrival date will be fully refunded.

Group cancellation made less than 59 days prior to arrival date are non-refundable.

PAYMENTS

Payments must follow the schedule above, reference discount chosen, and effective date.

Know that all charges will be made in Belize Dollars at the prevailing exchange rate, which is currently 2 BZD for 1 USD, please note that this can change. Your bank or credit card company may apply additional fees for facilitating a foreign transaction.